Minibook X Does not boot black screen shell

Hi, I have a new minibook x (old version with pen) still in warranty.
Today I turned on the pc but only a black screen with a She’ll appears. Windows does not boot anymore.

I tried to check the Bios, I can enter Bios without problem. I cannot find the hard drive section.

What should I do?
Is the SSD faulty?

Is there a way to check if the SSD is recognised by the Bios?

Thank you