No product code found on device and can't activate windows

Windows Tablets Hi10 Air
1

Hi there. Have tried to activate windows on my device and get the error message that no product key can be found on the device…error code 0xCO04F213. When I open command prompt as an admin and run the command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
No product key is indicated and when I run the command: slmgr /xpr
I get the reply that windows is in notification mode, meaning I presume, it is waiting for an product key to be entered, which I do not have.
Can anyone help with this issue?
Thanks! :slight_smile:

2

Hello

Please contact support@chuwi.com and provide your Device model and Serial Number.

Regards
ML

3

Thanks Matheus…will do :slight_smile:

4

Hey ML.I have contacted support@chuwi.com, twice now over the past 6 weeks and have received no reply whatsoever. Have you got a way of contacting them and ensuring they answer as i am getting very frustrated.

Thanks for the help :slight_smile: