Problem updating to Windows 10 v2004

Hi. I’m trying to upgrade my Hi10x to Windows 10 version 2004. It downloads the file and when it tries to install, it tells me that “we found some issues”, and a button to “fix issues”. After a few minutes of trying to install again, I get another error message that says that the processor is fine, there is enough space to install and then it continues to try to update. After another few minutes, I can go no further because it says “What needs your attention” and “The PC can’t be upgraded to Windows 10. Your PC settings aren’t supported yet on this version of Windows 10”, blah blah blah.

How can I fix this in order to install 2004?

Thank you.

Please contact aftersale@chuwi.com

Same issue before that. I try to find the solution solve this problem every ways but not success for me. Finalize I reset windows and reinstall windows and update Windows 2004 with Tools of Microsoft it work fine.

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This works for me: install v2004 with the wifi off. Once installed, turn wifi back on, the system will inform which drivers need an update.

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