Hello everyone, I am Jerie from Malaysia currently using CHUWI HI10X Windows tablet. However this machine is still running on Windows 10 version 1909 (OS build: 18363.1411) which is a bit outdated compared to my other windows 10 devices. I could not update to the previous Windows 10, Version 2004 and now unable to update to version 20H2.
Error Massage:
We couldn’t install this update, but you can try again (0x8024a205)
I tried to download and install it again but still cannot update.
So, i tried Windows 10 Update Assistant and also failed.
Error Massage:
We couldn’t update the system reserved partition.
I need guide from those who can deal with this issues thank you!
*I Cannot contact Chuwi customer service to address my problem, because i couldn’t find any of their email adress.
Your Windows wasn’t installed correctly. I suggest you to reinstall Windows using the following method (backup your data first):
Please prepare your installation media (you need 8GB – 32GB USB stick), using Microsoft Media Creation Tool. This will install version 2004.
Your bios should be set to default settings. Enter bios (press F2 during boot) and then press F9 (Y) to set defaults and F10 (Y) to save settings and exit.
With the installation media inserted into rear USB slot, power ON your NUC and repeatably press F10 to get Boot Menu.
In this menu, choose UEFI option of you Installation media.
In para. 8 you may enter Product Key from the Microsoft Distribution you bought or click on the I don’t have a product key and Windows will be reactivated automatically, since it was activated on this computer.
Skip on para. 13 and continue in para. 14. Important, do not format drive where you want to install Windows, rather delete all existing partitions from this drive, till you see one unallocated space.
What was the result of the sfc scan now command? Can you attach any screenshot of your error code? Windows update can fail because many errors (time, update config, corrupted os…)
