Hi10X N4120 Unable to Install Drivers

Serial Number: Hi10 XG128G210412702

Purchase Details: Purchased used from eBay seller in Feb 2024

Problem Description: I recently bought a used Chuwi Hi10x tablet (serial number above) from an eBay seller. After tinkering with different operating systems, I went back to trying to get Windows 10 running properly.

The seller provided a Windows 10 key, but it was not an activated/licensed copy. I have since purchased a new valid Windows 10 license key and have activated Windows.

However, I am unable to get the touchscreen and sound drivers installed and functioning. Here are the steps I have taken:

  1. Did a clean install of latest Windows 10 using a bootable USB from Microsoft Media Creation Tools
  2. Let Windows Update install all available updates
  3. Touchscreen and sound still not working properly. I also cannot extend display using a USB dongle with HDMI cable connected monitor.
  4. Tried using Windows Update to find drivers, but it shows my device is up-to-date with no touchscreen/audio drivers available
  5. From an old forum post, I tried downloading drivers, but Windows flagged it as a potentially infected file and blocked me from running it

I’m running out of options to get these critical drivers installed. Does Chuwi have official Windows 10 driver packages I can download and install safely? Or perhaps an official recovery image/ROM I can use to get Windows 10 installed with all drivers?

Any help would be greatly appreciated! Please let me know if you need any other details from me.

Specs: Intel Atom N4120 CPU 6GB RAM 128GB Storage 1920x1200

Try, these are the original files.


driver:hi10X Drive.亿道2104.rar

Thank you. However these files don’t work- the windows installer is not in an installable/bootable format and the drivers have unclear instructions as well.
It would be great if you could also provide instructions.

Check if this is ok