RZBox not able to find the hard drive

MiniPC RZBOX
1

ZRZBOXIY2H211200136
Device not able to get in Windows 11
When goes to Boot tab, I do not find the hard drive
My previous manager bought it. I do not know where he bought the computer.

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2

I’m pretty sure all boot devices would show up under the boot tab. Could you take a picture of that tab instead?

3

Hi aqua_cat,
I do not find it under boot tab.

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5

Hi ChuwiSpainSupport,

Can the computer be fixed?

6

Is possible the hard drive may be damaged? Do you have the possibility to try it in another device? to rule out that issue?

@manonegra222 what do you think

7

If the storage unit does not appear on the BIOS screens, there are only two possibilities: 1. It may be damaged and not accessible, or 2. It may not be properly connected, if it is removable. In the first case, there is little that can be done other than replacing the storage unit with another identical one. In the second case, the connections should be checked to rule out this problem. In the case of a storage unit soldered to the board, this process must be carried out by a specialized technician.