RZBox 16GB+512 SSD - Sudden shutdown

My RZBox box was working very smooth and fluid , with windows 10 and Windows 11 upgrade. Suddenly while playing game ,display gone and computer shut down . Later it did’t boot up after restart. Power is working , get charge to USB also but no display. I hope Chuwi team can solve the issue. I already raised the issue through email, Waiting for the solution


I suggest you brush back to win10 system. If you need win10 system files, I’m willing to provide them for you. I need the exact model and serial number of the tablet to find the corresponding system files.
thank you

Hello team
The system not booting , no Chuwi logo and no Bios access so not possible to reinstall to windows 10. Please advice how to proceed

Chuwi store agree to take back for repair , and waiting for DHL return shipping label

Thank you for your letter. Have a nice life

Chuwi store already took my RZBox through DHL to repair free of cost , hope I get back it soon . I really appreciate the after sale service

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