The boy can't remember the password ...?

The boy can’t remember the password … ?
What can be done? Thank you very much

Hi10 AIR
thanks a lot for any help here

Please contact Our relevant department will help you solve this problem.

Ok I sent them to this email address hoping it can be overcome

If there is no possibility that your child does not remember the password and assuming that you will lose all the data you have on your system, you must perform a Windows restoration with the files that you can download from the downloads section of this forum.

Tutorial: [Hi10 Air] [Tutorial] How to reinstall Windows 10 for Chuwi Hi10 Air