The problem after updating Intel Graphics driver(27.20.100.8280)

After updating Intel graphics driver at 27.20.100.8280(2020/05/29), when i play MP4 video on google chrome browser, only graphics in Mp4 area on display is broken like wave pattern.
After then, Hi10x was freezed.
But this problem was resoluted after restoring the preinstall driver(26.20.100.6911).
I should keep using preinstall driver(26.20.100.6911)?

Is there anyone who can use the latest version of the intel graphics driver at 27.20.100.8280(2020/05/29) without problems?

Should I need to concern Hi10X was broken?
Should I need to consult Intel support center?

If possible, I want to use a driver at latest version.

The screen captures in the case of problem occurred.

Everything seems to indicate that the new controller is either not compatible with the hardware or has some conflict with Chrome. You must use the original driver until Intel resolves the existing conflict.

Thank you for your advice.
I might need to wait it until the Intel driver is supported.
I want to use the new function and hope that this issue will be resolved soon.

Today there is a new driver, 27.20.100.8336

Thank you for your information.
Is your Hi10X more convinience by 27.20.100.8336?

Although I asked Intel customer center too, they said you should keep to use vender driver if it don’t have any problem.
And Windows¼ 10 DCH driver is only used ,if PC can’t execute and be supported by vender.

Therefore, I am concerned about updating to the new WindowsÂź 10 DCH driver.
But if I update new WindowsÂź 10 DCH driver and happen same trouble, I can back to old version driver.
I’ll try it later.

hola serias tan amable de compartir el controlador: 26.20.100.6911, muchas gracias

1 Like

Same as issue with me. But I have solution for solve this problem ready. After update Windows 2004 i update driver Intel UHD 600 version 27.20.100.8425. After that i clean up my drive with “Disk CleanUp” and delete windows old then “Reset this PC”. I recommended delete everything and install new windows. 2 Days for test it work for me. My Tablet don’t have this issue again. Notice I don’t touch Windows Update function. Because I think some update maybe have problem. In case i use and test with original driver on Windows 2004 27.20.100.8425.

Me alegra que esta informaciĂłn sea Ăștil.
I am glad that this information is your useful.

Thank you for your information.
I had updated new beta driver at 27.20.100.8425 too.
This problem is improved on Microsoft Edge browser(based on chrome).
Following problem is fixed at this driver(27.20.100.8425).
by Intel anouncement:
“KEY ISSUES FIXED:
Green stripes or artifacts seen while previewing composition in Adobe After Effects.”

I guessed the part of this problem of hardware acceleration is fixed .
But I have been a this problem on Google chrome yet.
I had not done clean install of windows10 yet by due to various circumstances, it is difference from your advice.
I’m going to update it again after official release version.
Because I felt this problem is improved at new beta driver at 27.20.100.8425.
Thank you for your information.

When I was using Microsoft teams meeting on Microsoft Edge(chorome base) at beta driver at 27.20.100.8425 yesterday,I happened a trouble of green stripe.
If this bbs infomation might be all correct,
we might need to reinstall windows10 after update driver acoording to hellguyer’s comments.

But I can’t reinstall windows10 now. So I had restored at 26.20.100.6911.
I think staple version is 26.20.100.6911 which is preinstall driver.

I had updated new driver 27.20.100.8581 which was released at 2020/07/29 and tested it.
Unfortunately it happened same trouble in the Microsoft Teams meeting on google chrome browser.
So I restored initial driver ver.26.20.100.6911.

I had updated intel graphics driver at 27.20.100.8935 in my hi10x.
This problem is completely resolved.