Hipad LTE Docking Keyboard

So, i just got my self a docking keyboard for my Hipad LTE. But i seems to get it to connected. Tried to check on youtube, but the guy just connect it with the five ports and done. I tried but failed. Anyone can help? Also, can i install windows on this tablet?

Write to aftersale@chuwi.com.

Did already yesterday, they want me to try to reinstall the OS but having though time finding the OS

You can ask about the progress

Mi teclado no funciona. Imposible. Alguna solución? Al principio iba muy bien