Hipad LTE Docking Keyboard

So, i just got my self a docking keyboard for my Hipad LTE. But i seems to get it to connected. Tried to check on youtube, but the guy just connect it with the five ports and done. I tried but failed. Anyone can help? Also, can i install windows on this tablet?

Write to aftersale@chuwi.com.

Did already yesterday, they want me to try to reinstall the OS but having though time finding the OS

You can ask about the progress