Aerobook does not turn on

hi, today I had a problem with my Aerobook. after turning it on it worked for a few minutes and suddenly shut down. I tried to turn it back on but after a few seconds (black screen with chuwi logo) it turns off again. I noticed that if it is connected to the power supply it does not turn on at all.
have any of you had the same problem? how did he solve it?