Aerobook not turning on

So I use a Pd USB c charger (12v) And recently my aerobook is not turning on I have been using the of charger for about 2 weeks and it is working perfectly but now my aerobook isn’t even turning on. When I hold the power button plugged in it does not evens how a blue light. When I plug in my of charger it shows a green light meaning it has Fu charge but it still dosent turn on. I even tried holding the power button for 30 seconds and still no blue light or anything but the light indicator sti shows it has full charge

Hi Wasi,
I have the same problem with using the original charger after only 30min uptime. Unit is completly dead, no LED’s nothing. Did you get help with your issue yet?

Still have not, probably just going to send it to warrenty again bad manufacturing on chuwis part

Hi there, I did install a new battery and the problem persistet, the Aerobook did work fine until undercharge protection of the battery switched it off, no charging via USB C or the charging connector possible.
As the seller Banggood nor the manufacturer Chuwi is not willing to really give me support I digged deeper into the problem. With the charger connected there is no charging voltage available to the batteries, so this is a problem of of the PCB/mainboard of Chuwi.
As sending the laptop back to China is not an option (delivery costs / taxes) I soldered a lead connecting the charging inlet + to battery plus on the PCB. Now I will have to use a 2S CVCC charger instead of the 12V charging supply delivered with the laptop. But at least I can use it now.
I will never buy again anything with a worth higher than 10 bucks from China directly nor buy anything from a company that has no service infrastructure here in Europe.
Lesson learned :frowning_face:

I had a similar problem with the battery of my AeroBook. I went to the chuwi service@chuwi.com and a few days later the Chuwi technical service in Europe was contacted through my email, to which I sent the laptop and it was returned to me in a week completely repaired. At this moment I am writing from him.