Hello, I’ve been using my Chuwi Minibook X N100 constantly connected to an external monitor, without using the built-in display. When I needed to take it with me as a laptop, I disconnected it from the monitor, and the screen turned black. I thought the screen was broken, but the backlight works and the touchscreen still responds to touches. I performed a factory reset, and the screen started working again, but the problem reappeared the very next day. I ran the built-in Windows 11 memory diagnostics tool while the laptop was connected to the external monitor, and the test showed that the RAM is fine. I tried booting the laptop into Safe Mode and restarted it. Now the screen is permanently black and unresponsive. I cannot connect an external monitor, I cannot enter the BIOS, and advice about entering Safe Mode ‘blindly’ also yields no results. What should I do? Serial number: ZminBXHY4H231001899.
And i want to add something, two times in tablet mode screen is worked, but when i switched to the laptop mode, then screen turning to black.
(This text was translated using an AI. If anything in the question is unclear, please let me know)