Black screen with Battery Icon and a cable crossed by an "X"

My Hipad Max has only 1 week, and last night it was finally with low battery and, for the first charge, I plugged it in the original charger and cable provided by the seller. It stayed all night plugged and in morning time I tried to turn it on and all I can see at the screen is a Battery Icon with a small cable crossed by an “X”. I tried using other chargers but it’s the same in all of them.

Can somebody help me on this one?


I tried to plug The Hipad Max on my computer and this image was shown: “tension outbreak - The device needs more emergy than The usb capacity”

I had the same problem. I was able fix it by cleaning the type C connector pins in the cord and tablet. Been working fine since then.