Bluetooth Problem - Hi10 XPro

Android Tablets Hi10 XPro
1

Encountering problem with my bluetooth.
Here are the problem and steps I did:

  1. Problem: Bluetooth disconnecting over time
    Steps:
    - Restart tablet
    - Restart bluetooth
    - Reset bluetooth and wifi
    - same problem
    - Reset tablet problem didn’t occur but 2nd problem below occured
  2. Problem: Can’t connect to bluetooth printer
    Steps:
    - Restart Tablet
    - Restart bluetooth
    - Reset bluetooth and wifi
    - Bluetooth printer rejecting my tablet but my phone (Huawei) can connect just fine
    What can I do in my 2nd problem coz I need the tablet to be connected to my bluetooth printer?
2

@manonegra222

3

Have you reinstalled the O.S?

4

not yet, can you give me firmware?

5

send your Serial number its on the corner of the Sim holder. Very small

6

JH19XpAB60240805783

7

JH19XpAB60240805783

8

still no reply up to now