Charger chuwi hi10x

Since my dog has been chewing on the original adapter, i tried to charge my chuwi HI10 X with a regular usb-c charger and found out that that doesn’t work, why doesn’t that work and or can i get a new original charger somewhere?

Hello, HI 10X supports 12V 2A wall-mounted with light TYPE-C interface, head length 7.5mm adapter, DC cable length 1.8 meters, with PSE, CE, UL, FCC, 3C certification, thank you