I have installed a fresh Win11 on my laptop and there is no sound coming from the left speaker.
This is also valid via bluetooth headset.
Tried to download the drivers providing my serial no. but still having the issue.
Read that other users have similar issue (but with Intel CPU) and thoose methods are also not working for me
Try installing Avast Driver Update
Did it solved for you? I will try to see if fixes it
Dear bruzan2025,
sadly Avast Driver Update didnt found anything (except a BT adapter driver) but according to the software all drivers are up to date.
The strange thing that both speaker was working with the original windows that came with the laptop. I just had to reinstall it to have proper language for my father (language pack was incomplete when I downloaded it)
Can somebody support me with a working driver?
(I also tried to download the original OS but failed to make a bootable USB with Rufus installer)
Thank you in advance!
As far as I know, the language pack is with the user, what I mean is that by creating a new user, you can configure the language.
You have upgraded from Windows 10 to Windows 11
I always create the Windows USB with the media creator on the Windows download page.
Dear bruzan2025,
Thanks for the comments, let me reply in bulk:
Technically when I have downloaded the language pack within Windows, not all the labels were translated (so I thought the OS that came with the system was a bit customized)
Therefore I replaced the existing Win11 with a standard Win11 used the Windows Media Creation tool - after this the left speaker stopped to work
Then I thought I will download from Chuwi side the OS as they are providing it - and tried to make a bootable USB with Rufus (as its a custom windows image I think Windows Media Creation tool doesnt support it)
So all in all I have replaced the Win11 OS that came with the laptop with a fresh one downloaded from Microsoft (same Home edition) and then the left speaker is not working anymore.
Tried many drivers but still can’t make it to work - it’s not a hardware issue as it was working before
windows installation system tutorial.docx (633,0 KB)
Driver installation tutorial.docx (10,0 MB)
Dear bruzan2025
Thank you for the windows installation system tutorial, I was able to install it and it has a working sound driver
(actually its the same as I was able to download from the driver center but it was not working with the fresh install)
Thank you again and have a nice day!
hello my friend
can you plese explane me how you fixed the left speaker problam? i have the issue since day one with this laptop.
iver read this thread but didnt undrstand.
or you guys can send me the sound drivers you are using.
regards
If you have the problem from the first day, it is a bad sign.
You can download the drivers from the Chuwi website, support, downloads.
You can install Avast Driver Update
first of all, thank you for the quick response.
thing is i can hear the speaker geting power, there is small sound.
ive been tried using those drivers. didnt work.
ime using Driver Booster software, everithing is updated.
any outher ideas?
You can contact Chuwi support.
rom what you’re saying, it could be a problem with the speaker or the connection.
If you’re handy and know how to solder, you can replace it.
ill think about it.
i thoght maybe using the drivers from the outher guy before trying to replace it becaus it a common problem with this model. driver problam
hello my friend
quick update; i was mannge to fix the left speaker issue. i’ve tried to fix it for months now, and the drivers you sent me help, so just want to say thank you!
Hi @mandarosi I’ve the same problem with my Ryzen 7430U. Please, may you send me the same drivers (or tell me where can I find it) that @bruzan2025 sent you before? Thanx very much
The drivers can be downloaded from the Chuwi website, Support, Downloads.
Driver installation tutorial.docx (10,0 MB)
or
You can also install the Snappy Drivers Download app.
Hi @bruzan2025, thanxs for your quick reply.
Every time I’ve tried in the Chuwi website Support Downloads … always the same message “Database Working Un-normal now, Please contact local retails and distributor for Service“.
Did you used the Snappy Drivers or the original from Chuwi website to fix the error?
Thanxs
Since you didn’t write your serial number, I couldn’t review what you mentioned.
You should contact Chuwi support.
I used both; Snappy installed the drivers for me: easier.
Hi @bruzan2025,
my serial number is JCoBXplY1H250300026, I’m going to try the Snappy Drivers and contact with the Chuwi support too
Thanxs again for your time.