Chuwi Hi10 Pro not turning on, how to open the tablet?

Hello everyone,

I have a Chuwi Hi 10 Pro which was working fine, then I didn’t use it for a couple months and now it won’t turn on despite various charging attempts. I assume the battery has gone dead and either needs charging externally or the battery needs replacing. Does anyone know how to get this tablet open to replace the battery? I undid the 4 screws on the sides but i cannot seem get it open. I don’t want to order a replacement battery if I can’t look inside and see that replacement is possible.

Any help on this would be really appreciated.

Best Wishes,

Avid Chuwi User.

Hello, this model has been discontinued for a long time, there is no repair parts, such as replacing the charger can not be used, it is estimated that it is a hardware problem,
Thanks and best regards
CHUWI SERVICE

I appreciate your reply but this is not very helpful at all. I do not think this is a hardware problem, as the device was working fine, and has been switched off for some time, so is much more likely to be a battery issue.

There are spare parts available on aliexpress.

Could someone please help me with advice on how to open up this tablet?

Best Wishes,

Chuwi User

here you can see how to open your device: