Hi10x Wont even turn on!

hi i just purchase the HI10x tablet only tablet and sorry i dont know all the functions but it never turns on i connect to charger it goes green and disconnect charger had it left all night rechecked pushed the power button and just blinks on red dot and thats it! when i have it charge same thing it goes solid green then i hold power button for a while green disappears then red light blink once and gone. never see a boot or start up is there something i dont know or faulty item so i can return today. already bought the keyboard coming in two weeks…