Corebook X i5 randomly shuts down

i have a new Laptop from Chuwi. It’s an I5 processor with 14’’ screen. I bought from Amazon and i have it for a few days. It woirks very weel and i’m very satisfied with it. The problem is that it shuts down randomly. Any ideas?

Are you using the charger, if you are using your Laptop?

I think i have notice this only on battery

A domingo, 28 de fev de 2021, 15:19, Can Mirzo via CHUWI | Official Forum <chuwi@discoursemail.com> escreveu:

Okay,
write an email to

eurovip@chuwi.com
or
aftersale@chuwi.com
or
support@chuwi.com