I am loving my new laptop however I have 2 issues.
- the laptop will only charge if I am actively using it. - it will not charge if the laptop is off or on standby mode
- yesterday the screen started going black. - other than switching the laptop off there is nothing to bring the screen back - this has happened 7 times in the last 24 hours
please help - thank you
You must write to email@example.com explaining in detail what is happening to you and open a ticket at the seller
Thank you for this information
how long you have this lapbook ?
This lapbook have a lot of issue…
I got this laptop for Christmas.
So only in use for a couple of weeks.
I will receive a CoreBook X in a few weeks. Hope I can help in troubleshooting
uhuhuhu the same for me…
I think this is a “joke” with our money
when connect your charger led are on and RED ?
Hello, yes even when the light is on red it will only charge if I am using the laptop.
Thank you, I hope that yours works well
no no ,
I think all Corebook X have a lot of bug one is with NVMe slot… bios bug
How’s the deliver performance of Chuwi? From Spain Warehouse to Germany…
I am sorry I dont know about delivery times.
I did manage to fix one of the faults - i did a reset and that cured the charging issue.
The other issue is still there - the screen shutting down randomly.
I have now returned the laptop for a refund.
Many thanks to all of you who gave suggestions.
Buder lieferung dauert 2-3 tage wenn du auf amz kaufst
Did you fixed your issue now, or do you still have the Problem?
Every Corebook X have an Red/Blue Light for charging…
Btw: Dont blame CHUWI for your Problems.