Been quite the day.
Recieved my laptop, and started to reinstall it, as I always do with laptops. I prefer a clean (known) windows. I also reset the BIOS to it’s default settings before reinstalling. Big mistake(s).
After a LOT of faff, I got back to a working machine with drivers.
But no secondary NVMe.
Can someone please help me figure out which BIOS setting I need to adjust to get it to see my secondary drive? Im guessing something with CSM, or some other obscure setting…?
Serial: ZCoBXpIY12H24031501
*Also: If you have issues with drivers, most, if not all, were found by Snappy Driver Installer Origin (be sure to get Origin, not the other one). It’s free. * If you’re comfortable with slipstream of drivers into an installer, there are driver pack available on the support site. Get your serial from BIOS (easier to read from there) and input into the support site.
Thats what I wrote… Yes. i always do this, to avoid bloatware and settings in Windows I dont want, and get the OS set up for me. I have my own custom install I use on my machines.
Also BIOS, yes. Normally my machines dont have a propriatary system
Anyways. Can you help me with what setting(s) I need to toggle in BIOS to enable the secondary nvme to come back up? It did show in the original install…
Hi,
“Reinstalling” a BIOS would be a complete reset, which is what I did. I need to have the exact settings the BIOS have when it’s shipped from you. The files above are the windows install, and the drivers, both packs I have, and have used to make the machine functional again. These have nothing to do with the BIOS sadly.
Maybe you have a BIOS update for my laptop? Its about a year old now, the BIOS installed.
If this forum isn’t the right place for support, please let me know, so I can get my secondary NVMe up and running
We do not have an update of our Bios , unless there is a hardware issue or something to change. Which this oen did not have
If you dont mind to send screen captures of the Bios options you have in Bios so i can ask tech about the Second NVme because currently we dont have that Pc in office. Or a video would be easier.
You don’t have an update, or you don’t make updates for the BIOS of machines?
There is no hardware issue, it worked before I restored windows from my own windows image, and reset the BIOS to default settings.
I can’t see any other reason for the secondary to not show up, other than that reset BIOS changed a setting you guys have enabled/disabled from the factory.
I could send you a video, but there are hundreds of options in that BIOS, would you be able to narrow it down to what sections in the BIOS I should share?
Long at last, I figured it out… support not being of any help here. TO BE CLEAR: The NVMe did not show in BIOS, nor in Windows. Nothing in disk management tool, not anything in DISKPART either. It worked 100% fine before the reinstall.
I took the drive out, and put it in an external enclosure, tried on a couple of machines before it suddenly showed up on a windows 10 machine, but uninitialized. But could NOT initialize it, whatever I try. It seems like it properly fried.
Not the coolest experience, as this is an expensive 500GB high speed drive. I put in another 1TB drive in the Corebook XPro, and it showed up fine, proving that it wasn’t the BIOS, but rather the machine that killed the 500GB drive.
