The drivers of the h6 pen installation always fails. (can’t find a file…) I’ll upload a picture later to show what’s written. So the buttons of the pen are not working. (in options activated wihh windows ink and Screenshot)
Just got another question you or someone else could help me with
As I’m using the ubook pro for daily work with my own company I’d just wanted to register via azure local directory (as company safety services etc are installed afterwards automatically)
I can go through all steps L, even microsoft authentication works) than a loading window appears and shows me not possible please repeat or abort.
Reinstalled windows again cauze I thought there’s an error (complete wipe with partition delete)
As I already installed like 50 laptops with the Microsoft azure AD via local directory iam sure I’m doing everything fine
Drivers working fine and installed the missing ones via test mode for the unsigned drivers.
I think my bios has changed also. No chuwi Logo at booting up and when I’m inside windows and want to enter any azure or active directories iam getting just an error about registry.
Shouldn’t the registry be fresh with a clean install? Why my bootup changed and chuwi boot is gone? I’d may need a bios to reinstall? (tried resetting in bios but nothing changed)
Hope u can follow up for me as the support team ain’t getting back to me.
just s small advice - once I asked like a month ago about replacement for my broken screen I received an answer within 18 hours. That’s fine to me and I can relax but this shouldn’t be the point
Regards Nils
I managed to get drivers etc fixed but the bios after clean install should be updated /resetted
Problems: bios seems corrupted and can’t be reset by myself jn bios as it crashes.
. Tpm module is not ready and can’t be installed
Business connections via active directory ain’t work (hope Tpm will fix it)
I do not have access to the Bios files, I quote @Management to provide the link to download the Bios or to provide a solution to the lack of response from the after-sales service
@Nils91 Did you manage to get a response in the end? And, did you get a link to the BIOS file as I am looking also for backup purposes and updating to Windows 10 Pro.
@Management@manonegra222 What is the reason behind not having official support pages on your website for each product? Is it not better to do this? Also, please check my email (chris.lech@gmail.com) which I just randomly sent to some email addresses I saw on this forum. I don expect to wait, I shall be returning the UBook by end of next week to Amazon if I cannot get any support or able to update the UBook.