Had the laptop all for about 2 hours and I was deleting apps I didn’t want. I guess there was something I Deleted that I should not have. I have no cursor on the touchpad. I finally just plugged in an external Bluetooth mouse. Looking around the forum and I see the post about the Minibook zip file download. That’s a ton of files and I do not have any idea how to download the drivers I need, let alone know which files are the driver files! If you have a firmware file and tell me how to boot it up I can reset my system to factory new. I tried the reset offered in the System Update area of the computer and that’s worthless. Model Serial number is ZMinBXHY3H220500085.
Device name DESKTOP-0QO73PO
Processor Intel(R) Celeron(R) N5100 @ 1.10GHz 1.10 GHz
Installed RAM 12.0 GB (11.8 GB usable)
Device ID F98E4113-ADF3-47B4-87E0-0C236D6D121D
Product ID 00356-02438-86644-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display <<<<!!! (this and the fact I don’t have any touchpad cursor are definitely major problems!)
Edition Windows 11 Home
Version 21H2
Installed on 12/2/2025
OS build 22000.2538
Experience Windows Feature Experience Pack 1000.22001.1000.0
If I can get this back to factory stock, I promise not to mess with anything again! like the size and feel. Nice keyboard.