Herobook Pro rebooting all the time! Help!

mu herobook pro It is acting as if the power button is stuck or something. Found a way oby holding the “enter” key and was able to boot into Windows and backup my data. However once I release the ~ key, windows will initiate shutdown and it will switch off like how it would react when one press and holds the power button and cuts the power.

When powering on without holding the ~ key, it will show boot screen for a few second and switch off again. Anyone encounter this issue? How do I get it fixed in Singapore?

1 Like

Contact service@chuwi.com. Most likely you need to replace the keyboard.

WE have the same problem, to you is the enter button but for me is the delete button key same symptoms and problem.

dawnl79, your problem was solved?