HeroBox N100 sometimes fails to boot and requires multiple attempts

2.1 - Order #GLB22993 this proves that I bought it in your site. Please check it on your database.
2.2 - [www.chuwi.com]
2.3 - March 12, 2024
2.4 - I noticed that my HeroBox N100 2023 (Order# GLB22993) does not boot on the first try.

At times, I need to turn it off using the power button and press it again to initiate booting. Sometimes it works, but other times I need multiple attempts, which wastes my time.

I know it still works, but it’s frustrating to have to go through this every time.

Write to my colleagues here: Support Contact Us – CHUWI Global Store
Because maybe itrs hardware issue and needs repair.