Hi10 Go Fix HID

Good afternoon to everyone who has encountered a breakdown of the touchscreen using this Update for H6, this will help:
I got the configuration file from the Support (It was hard), first run ConfigUpdate from folder 2, if it swears and gives an error, then first from folder 1, then from folder 2, then reboot. I hope I helped a lot :slight_smile:
Download: https://yadi.sk/d/206tWWcuhun8Fw

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Dude, you are a wizard. How did you do this? I spent 2 weeks with support and i could not get this file. Thanks. It works!

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It’s not work in win 11. Pen not work too.
run 1 folder:
C:\WINDOWS\system32>echo off ******update configuration, file name:GT7382H_Config-V16_20210528_140906.cfg error—find device failed error—open TLC failed error—Cfg update err:ret=-1 Press any key to continue . . .
run 2 folder:
update configuration, file name:GT7382H_Config-V16_20210528_140906.cfg
error : find device failed
error : open TLC failed
error : find device failed
error : open TLC failed
error : find device failed
error : open TLC failed
error : find device failed
error : open TLC failed
Update Failed.
Press any key to continue . . .

I installed win 10 and i can see it. Pen not work.

The official response from tech support:
Checked the corresponding software and hardware of your fuselage serial number, it does not support the stylus function,

I’m shocked that the tablet has no pen support

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That’s Chuwi. Don’t be shocked.

What does HID means? It’s a dll problem?