Hi10X with number Q128G20013022

Windows Tablets Hi10 X
1

Hi there, bought this Hi10X at Wish and it worked fine from the start. After upgrading to windows 10 Pro by using a W10 Pro license the Touch Screen and Pen stopped working. Also, in de Notification area there’s no longer a setting for screen rotation.

I tried all the Goodix touchscreen downloads I could find on this forum put it keeps on telling : The folder you specified doesn’t contain a compatible software driver for your device : If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems. And so my Hi10X is indeed a 64 bit windows 10 Pro.

I also tried it with a startup disabling the requirement for signed drivers but also after doing a restart like that the driver gives the same error.

Is it true that none of the Goodix Touch drivers support 64 bits or is there a way to install the driver bypassing this error.

2

Finally found the best solution right on this forum.

Look at this complete Driver location in OneDrive. Download the Drivers and these worked for me.

Thanks for supplying those Chuwi!

3

I have the same problem as yours, but now the share file in your link are deleted… can you please share the file to me again?

4

I recently also tried to upgrade to Win 10 Pro with a 10 Pro licence but failed whatever I tried. After I re-installed an official Win 10 Home I could easily upgrade just by entering the 10 Pro key and everything works well. The Chuwi 10 Home installed version might not be an authorized one (said an Microsoft expert).