Hi8 pro dualboot windows reset messed up tablet

Hi can someone please help. I have the chuwi hi8 pro dual boot tablet. Everything was working fine but i decided to reset both android and windows so i can start fresh. So i reset android no problem it works fine. Booted into windows and reset it through the settings, it got to around 76% and failed. Now it just boots to a black screen with cursor.

I have downloaded multiple windows 10 image files and proceded to flash from usb to clean install windows 10 but after selecting my usb it does not pass the chuwi logo sign.

Windows advanced boot seems impossible to get into, have tried multiple times

At a lost on what else to try here. Any help would be appreciated.

Model is pq32g22160407396

You can copy this to service@chuwi.com.