After doing a complete reinstall of the Windows 10 OS the touch screen functions do not work.
It doesn’t matter where I swipe or tap on the tablet surface - nothing works.
I used the following website reference as a guide for the reinstall:
After I installed the Operating System I installed all the Chuwi Hi8 drivers from the following location:
There were no issues observed during the installation of the OS or any of the Hi8 drivers. It appears everything installed successfully.
All of the Windows updates have been also installed.
I also tried the suggestion provided in a relevant article from the techtabletsdotcom website but it did not resolve the issue.
When I look at the list of drivers installed in Device Manager on my tablet I don’t see any touch driver listed under the HID section.
Moreover, when I check the system summary it says no pen or touch device is available.
I have taken a look around at some of the similar forum postings and have not found any suggestions to fix my issue.
Any suggestions on how to resolve this issue would be greatly appreciated.