Hipad max rebooting

My hipad max was rebooting so I came to this forum and it said to download the firmware for batch 2 ( serial number JHipdMKK20221103081) which I have done so its now on this firmware:

HiPadMAX-680-ROW-2022-1112-U-V.1.5_20221112-1906

It still has the reboot issue, also there was supposed to be an OTA update but mine doesn’t get any. Where can I get the latest firmware so I have a working tablet. Thanks

Why doesn’t Chuwi put up links to the latest firmwares? Also couldn’t they just make a zip file so that we can update the tablet without having to flash it via the qualcomm app on pc.

Solved by getting the latest firmware via support.

How did you contact them ?

I have already opened a ticket since Friday and didn’t get any reply until now

Unfortunately you just have to wait, around 2 weeks for me. Also the bluetooth audio doesn’t work properly, you have to disable aptx when you connect a device. I will not buy any more Chuwi products in future, it’s false economy when you consider the lack of support and updates. This is the link I was given: