HiPAD X updates or support

Hello team,

Hipax X is a great value for money device. However we as the customers deserve some more attention.
The system does not perform security updates, we cannot get information is Android 11 will be support.Would it be possible to get some support notes and guides for each product delivered for the owners.
Something like a projuct page with manuals, updates and most existing FAQ. It’s the last you can do.

Hello, this model has not been updated yet, thank you

Hello team,

Thank you for your feedback.
Any idea when the update will be available?

Cumprimentos/Best regards,

Sérgio De Matos