I can't get in touch by email.

I purchased UBook pro using Indiegogo of crowdfunding, it broke down in March immediately after arrival and was in the process of requesting repair as shown in the following email I think that it is a coronavirus, but last month’s email I’m in a situation where I can’t get a reply to the transmission.

Is there anyone else in the same situation?

To whom it May concern

Please contact me for a solution.

Which email address did you send to? I did send to this address (aftersale-service@chuwi.com) 2 months but was told that their HK service centre is closed due to Covid 19. Haven’t heard from them since. My UBook Pro can no longer powered up too.

I’ve been in contact with “crowdfunding@chuwi.com” about initial defects since March, but I haven’t received any replies since May.