I ordered a GemiBook Plus N150 15.6in, but it came with a N100

Laptops Gemibook Plus N100/N150
1

I ordered a GemiBook Plus N150 15.6in, but it came with a N100 processor

2.1-Serial number JGeBPLIC1H250401953
2.2- Where did you buy it - Chuwi.com global store Order #GLB25807
2.3- When did you buy it: October 14 2025.
2.4- Explain in detail your problem:I ordered a GemiBook Plus N150 15.6in, but it came with a N100 processor

win
win1920×1440 403 KB

serial
serial1920×1440 594 KB

2

That’s what you wrote in the message to support.

3

Hi, Yes, they asked me to raise a ticket https://www.chuwi.com/aftersale-ticket.html but the link doesn’t work, so I thought I would try here

Please advise how to proceed with this issue ?

Thanks!

(attachments)

404.png
404.png890×687 89.4 KB

4

What happens if you click on Home?

6

How to contact support:
Go to the homepage and in the top bar look for: support center

or

Go to the homepage and in the bottom bar look for: contact us