Linux Mint 19.2 - Touch Screen Driver for Hi12?

I got Linux Mint 19.2 up and running on the Chuwi Hi12. This wasn’t difficult at all. Unfortunately the touch screen is not supported.

Did anybody get this issue solved, knows about the missing driver, and in addition can explain how to?

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Our products are designed for Microsoft Windows system, and based on this operating system for driver adaptation, users have the freedom to install the third party operating system, but we can not provide technical support for the third party system, please understand.

Dear Management, thanks a lot for your response. This is well undeestood from your manufactuer’s point of view.

Nevertheless, since Chuwi Hi12 is a standards based Intel architectue computer, let’s find out if Forum members at Chuwi Forum can contribute to the touch screen driver for Hi12 running Linux Mint 19.2 question.