SN: ZMinBXHY4H240201291
I have had a puzzling incident with my new Minibook X today.
First, to be clear, this topic has nothing to do with the infamous out-of-standard “USB-C” charger provided with the laptop (more details in Chuwi supplied USB-C charger will fry other devices - #16 by John_Hull ). It has not been plugged into the laptop, and is sitting in its packaging unopened.
I was charging the laptop with third-party peripherals. Admittedly, all cheap - sold under the SBS brand and bought at my local MediaMarkt. The charger is an SBS TETRGANLCD1C45K, and the cable was TECABLETCC31K. The charger is rated for PD up to 45W, the cable - up to 60w. Minibook X, in my experience (this is based on the readout from the charger and verified with a powerbank and different cable I trust) draws around 25W when charging and in use, so, well within the stated specs.
If it matters, the laptop is running Kubuntu 24.04 on kernel 6.14.0-28-generic (64-bit).
This setup worked well enough for a few days, but today, after using the laptop when charging for a few hours, I noticed a notification that the laptop was no longer charging. When I disconnected the cable, I noticed smoke. On closer inspection, the metal connector on the cable had started to melt through its plastic housing on one of the sides. This may well have been my mistake, but I had the cable plugged into the rear port - one normally used for the provided charger. I have already gotten rid of the cable.
I am now trying to understand what exactly was the fault here:
- user error (plugging into the rear port)
- maybe? I am not able to find detailed information on what that port does or does not support. It was happy to draw the same 25W as the front port, and supported data transfer when used with a flash drive.
- the charger
- seems unlikely? The end of the cable plugged into it was fine. The wattage it reports also checks out vs. my powerbank.
- the cable
- I really want it to be true, as replacing a cable is easy. To be fair, it was a cheap cable, it did not advertise being USB-IF certified, and it is not unheard of for noname manufacturers to lie about their PD ratings.
- or the laptop (faulty USB-C ports)
- I really want this to not be true, as I imagine the process of exchanging/warranty claim would be difficult, and so would be replacing the USB-C ports on the motherboard.
- I have tested charging it, in both ports - rear and front - with other USB-C cables, including an HP 65W rated USB-C laptop charger (USB-IF certified for up to that wattage) and a cable supplied with an iPad Pro (unsure of the wattage rating). None of them smoked, but I did not use them as long as I used the SBS one. All of them got fairly warm after some period of charging with use (so, ~25W draw) - regardless of the port used.
- For what it’s worth, I tested the rear port after the incident both with charging and a flash drive - it works for charging and data still.
So, is there a good way to know what exactly happened here and, most importantly, am I operating a laptop that is a potential fire hazard? I do not know enough about electrics myself to say. Should I expect something shorted out, or is it normal for cables to get warm during charging, and SBS just used cheap easily melting plastic?