My chuwai laptop charging port is not working and I also send email to chuwai service email they give me ticket and cancel it for unavailable service in india and my laptop is also under warranty and i ask refund their is no response from them

Laptops Corebook XPro
1

My chuwai laptop charging port is not working and I also send email to chuwai service email they give me ticket and cancel it for unavailable service in india and my laptop is also under warranty and i ask refund their is no response from them