We are very appreciate that you buy Chuwi product and support Chuwi. In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present.
If your tablet has any problem. You can contact us first and we will deal with it for you (if it is software problem).
If we can’t deal with your problems, such as hardware problem or you need change the accessories, please finish the sheet that i have attached ( https://chuwiinnovationtechnologyshenz.box.com/s/9bugcnyqbiaz0t1sfdmsf8i25wleonvf), and we will submit it to our after-sales service station and they will contact you and repair the tablet for you.
If it is in warranty period, any failure caused by non- human causes will be identified by our engineer that the items will be get free maintain.( Note: Chuwi maintains full rights to interpretation,for quick to identify and deal with machine problems，please provide us the clearly photos or the complete video to show the issues with your machine) . But you need to provide purchased record screenshot and order number and Pay shipping for the machine, the freight return to you should be payed by us, thank you very much.
Everyone has any after-sales problem, you can send the email to firstname.lastname@example.org, we will reply you as soon as possible.