You following answer doesn’t help at all ! the battery had this problem just 3 days after the end the warranty !!! if you know any issue please answer …
"pls read our official statement
IF your laptop had out of the warranty and you want to fix it , you must bear all the fees to deal with.
hope you can understand CHUWI support One year warranty
please send us your back serial number and model screenshot, Order ID/Order Date/Delivery Date(It had to the screenshot)
If your laptop under warranty or not artificial damage.We will repair it for free, and we will charge the shipping fee (from Hongkong to Your address)
But if your laptop out of warranty or artificial damage, you will charge repair fee, parts fee and shipping fee(from Hong to You address)
Regards
Alisa