My laptop is not functioning

Hi, i was wondering if anyone had any advice or suggestions - i got a gemibook pro last october, and the battery life was poor when i received it. But now, it doesn’t even turn on beyond the chuwi loading page and not sure what to do or how to fix it. I got insurance through walmart, but i can’t find a reciept for it and moved out of state, so i can’t go to my original walmart store. Can i send it back to manufacturer / chuwi?