Problema Gemibook

I have a problem with the Gemibook. After updating windows 10 the screen remains black. Can you help me ? thank you

Press F1 or F1 +Fn key

hi, did you encounter a problem such as random automatic shutdown of gemibook?

no. never. Check the battery savings settings. You may have to adjust it…

this is a new gemibook… 16g ram and 512g ssd… is there any incompatibilities with regards to the software and the hardware component of the unit…??

No I did not encounter any with Windows 10