RZBOX 5800H Windows Installation Guide, Driver and BIOS

Hi,
I got RZBOX with SN ZRZBOXIY1H220400806, currently running Windows 11 with bluetooth and audio driver problem. I was installed Win 11 using iso downloaded from microsoft and drivers i got on this forum and online drivers from SDI Lite.

Previously it shipped with Win 10 with all features running perfect and later i installed Pop!_OS (Ubuntu distro) linux. On linux installation all feature running ok except bluetooth. And my BIOS got updated by “firmware update” feature here. The updated BIOS was very detailed, not as simple as the original BIOS that can simply can change TDP of the CPU. Now those simple option is gone and lot of new options shows but to advance for me to configure.
SMBIOSBIOSVersion now is : AC01_V03.01_T0008

Can i restore my RZBOX to original state with all running well including the original BIOS?
Where can i get all related files and instructions to do this restoration?

So you wanted the original files from Windows 10? Because we dont have anything for Linux

Yes, i want the factory Win 10 image and also factory BIOS. Thanks in advance.

Yesterday i have tried to reinstall Win 11 i downloaded from
Support Center | Chuwi. The image restoration running well but the driver problem still persist. I want to try downgrading the BIOS and see if that will solve the issue.

Windows:

bios:EC_0328 & BIOS_T0008_20220329

Drivers :RZBOX5800H 驱动

1 Like

Thanks for the files. I’ve tried both Windows and Bios.

Bios version is the same with i currently have. Loaded to USB Drive ends up with showing command prompt, executing any provided scripts immediately end without any response shown on terminal.

Reinstalling windows with the link also leads me to Win 11 online upgrade, i guest i should not connecting to any network during installation prompt to continue with Win 10.

Well i will stick on Windows 11 with USB bluetooth dongle and type-c audio adapter for now on, probably got hardware issue.

Thanks anyway for your prompt support.