Tried hundreds of times to install Windows 10 and Windows 11 with the reinstallation files sent by Chuwi support team, but every time I got an error while the installation was copying the image file into the drive.
Just to cross-check I tried installing Ubuntu and even that could not be installed. Got an error at the partitioning stage.
After spending many hours and significant research I think it is something to do with BIOS as I read that some AMD bios were not allowing copying of big files from a USB device.
I almost spent a week on this thing and could not figure out the issue. Very frustrating.
Thank you so much for the quick answer.
Was the 1TB SSD also from the same brand? As already mentioned I bought 2 Samsung 970 EVO SSDs (1TB+500GB) but I canāt get them to work with the RZBOX.
Thank you.
Giovanni
The RZBox seems to have issues with NVME SSDs that have higher transfer rates.
I tried a bunch of SSDs from Inland and Samsung.
SSDs with read speeds over 2400 and write speeds over 1600 seems to cause the SSD to vanish during install. In windows this will cause the install to fail with an error that makes you think the USB drive is broken on Linux the install fails and the SSD doesnāt exist or is non responsive.
I tried the faster Inland and Samsung SSDs that have 3000 / 2900 read /write and had this issue.
I tried SATA M.2 SSDs and those worked but they max out at 500 / 500
Eventually i stumbled on NVME SSDs that has speeds of 2400/1600 and those worked. I currently have 2 x 1TB in a Raid 0 in my RZBOX. Windows installed without issue.
Not sure if this can be fixed with a BIOS update or if it is just a limitation of the RZBox that should be documented to prevent confusion.
Iām having problems with this exactly. Not sure what the issue is because Linux Mint works fine. I need Windows on the machine and created an NTFS partition and trying to install I get a screen that says I need a driver and doesnāt say which one. I canāt seem to get past itā¦ Does anyone know what driver they are talking about?
I have been through the bios and set up everything per recommendationsā¦
Iām reaching out regarding an issue I encountered with my Chuwi RZBox (Ryzen 9). I attempted to update the operating system and AMD drivers, but it seems this caused some problems with the system.
Hereās what I did:
I visited the Chuwi support page and entered my deviceās serial number to download the official OS and driver files.
I used the tool provided within the driver package to create an ISO file, since I couldnāt directly copy the OS file to a USB drive.
I then created a bootable USB using that ISO image.
After booting from the USB, the system went through a factory reset and returned to its original state.
However, it now appears that updating the OS or drivers beyond the factory version may not be fully supported or compatible. Based on my experience, the Chuwi RZBox may be best used in its original configuration, mainly for basic tasks like browsing.
Could you please confirm if OS or driver updates are supported on this model? If so, is there a proper method I should follow to avoid issues?
