Support is not responding about my order

I have sent multiple emails and also tried to call on the given number but no one is responding and left tons of of messages on the chat but nothing please help me with my order # 17805. And get back to me asap.

Yo.he enviado miherobook a reparar me lonhan enviado de vuelta reparado con el mismo fallo q no enciende.
Lo han recogido y enviado a China ya no se nada de la reparación…