TIPO C does not work help

Hi i bought the corebook x and the type c connector is not working for me. I have updated and nothing. I have even formatted 2 times and reinstalled windows. I think it is a driver problem but it already tells me that I have the last ones installed. Thanks for the help.

Check that your USB cable is compatible with charging and data as there are some that only support charging.
Also check that the USB C connector enters the port correctly

The cable is this hub https://www.amazon.es/gp/product/B08733BK1W/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
and does not recognize it

Me puedes responder en español mano negra.
El problema está en que conecto el hub y no hace nada, ni me suena el aviso de windows como que has conectado algo.
He conectado un usb tipo c a la corriente para ver si cargaba el portátil y en esa situación si me sale el aviso como que has conectado algo pero seguidamente no funciona y me sale error 43.

Has probado a conectar el HUB USB a otro portátil o un teléfono? Por ver si l problema es del USB y no del PC…

Obvio sinuhe, probado en un one plus y perfecto.