Corebook xpro cw1530 i5 1235U Не работает порт Type-c

Серийный номер: YCoBXpIY10H23020261
Сайт покупки: https://www.citilink.ru/product/noutbuk-chuwi-corebook-xpro-1746153-15-6-ips-intel-core-i5-1235u-1-3gg-1896680/
Проблема началась с самого приобретения продукта, Штатная загрузка ОС, но при проверке разъемов не работал USB type-c. Загрузка драйверов не решило ситуацию. Нужна помощь!
Заранее спасибо.

Sorry for replying in English, but the USB-C port seems limited, it does not charge the laptop and does not work with display adapters. So basically isn’t really a USB-C port, except in shape. I know its often a hardware thing but has anyone been able to get the USB-C port to work in this laptop?

Chuwi Corebook X Pro i5-12450H

At this point, no one been able to get the USB-C port to work, it has power (checked with the phone), but no interactions with flash drives. Connected via an adapter to Type-C. Does it work on your laptop?

Mine works for USB drives ok, but not power or video. Might be a different problem. Have you tried a support ticket on their website?

I’ve been looking at the bios options but so far haven’t found any which helped.

I was looking for this too. I’ll try to contact support, thank you for trying to help!

I think it will be quite difficult. Unable to contact support (difficult to navigate the site). So if anyone else knows how to fix this please advise me\Так что, если кто-нибудь еще знает, как это исправить, пожалуйста, помогите советом.

I checked your serial number and its only data USB (no charge no image)

Try installing the drivers again

I did find some options in the bios (delete or escape to enter it).

Under advanced there’s options for “usb options” and an option there for "usb mass storage support’.

I’ve changed a few things but no luck here so far, but usb drives always worked on mine ok.

In advanced already was enabled “USB mass stoarge support”. Also third pack of drivers isn’t help with my problem. i have no clue what can help with trouble, but thanks for trying!