Ubook X no power no boot

Request received:No power & No Boot(14750)
Order #GLB23114
UBook X 12"
Cuuwi Store

i have purchased the laptop and it didn’t last one day after the first charge it’s restart and never power on and no lights showing.

In addition i have made a compliant and no one response from chuwi this is very frustrating

it’s been over two weeks know

We am sorry, you were answered this morning.
I am sure my colleagues in support will be able to help you.

Dear Support,

I have replied as requested to attached a video proof show that the device is completely dead, and till know after 14 days no one angered and a have sent a reminder after 7 days and the same.

This is the worst costumer support ever and i don’t recommend anyone buying this product.

you their refund me my money or i’m going to contact the bank to chargeback my money

We are sorry. We had holidays from 30 April to May 6. So Support is still answering with delay. I already noted and will tell my colleague to answer you tomorrow. We apologize.


I have asked for a refund also kindly provide me a return lable shipping asap

I will tell tomorrow to support.