Unresponsive touchpad


I have a Lapbook Pro (8GB, 256GB). Very happy with it except for one issue…

Every now and again the touchpad stops working. Under normal operation Fn + F12 enables / disables the trackpad, but when it freezes then Fn + F12 does not re-enable it. The only solution is to restart the laptop.

Windows Update says that everything is up to date.

is there a solution to this problem?