Wi-Fi disconnection problem

Laptops Herobook Pro
1

My HeroBook Pro is perfect, but it has a HUGE problem, the wi-fi always disconnects, at all times, a few times several times in a minute.

I have read something about this problem here in the forum, but i can’t find the right way.

What’s the right way for to solve this problem? Updating the driver? Format the laptop with a new OS installation? Disable the automatic driver update?

I found that the wi-fi should be turned off during the installation of the operating system and before connecting it to the internet, prevent the automatic updating of the driver.

I don’t know which of these things is true or false, and therefore which suggestion to follow.

What Windows version i have to install? A generic one, or that official Chuwi version?

Thanks.

2

Hello, I have the same problem, but sometimes it does not connect to the first one, it is necessary to connect and disconnect several times.
Like sometimes the connection is lost.

3

Hi, did this problem ever get fixed? Our Herobook Pro regularly loses wifi and I have to right click wifi icon and select ‘Fix problem’ - which works, but annoying - especially as this is my daughter’s school work laptop! Thanks

4

Not at the moment, I think it is a problem with windows 10, I will install everything again or try another windows 10.