I recently purchased 2 HiPad 11 plus tablets. Both Tablets have the same problem, they won’t stay connected to the wifi. I have a brand new mesh network. Every other device we own gets great coverage and has no connection issue. But both of these devices have issues. Is there going to be a fix put out for this, or should the tablets be returned and a different product purchased. Without a stable connection, the tablet is useless.
Try enabling reconnection on trusted networks in settings. I had the same issue also with 5ghz but it’s now solved. Hope this helps!
That setting has been selected. The issue is when having multiple access points with multiple bands, the system is unable to resolve and crashes. The only way to reconnect, is to place the device in airplane mode and then turn airplane mode off. The two Chuwi tablets are the only devices that have this issue and we have over 30 devices connected in our home. Chuwi needs to issue a firmware update to resolve.
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Same problem with Chuwi HiPad Plus.
Keeps disconnecting wifi all the time.
When will there be a fix for this irritating problem?
Hi, i have one Hipad MAX that i received today.
I was test the equipment and the wifi can’t stay connected for more than 1 second.
I tested 2 Radio Stations ( from diffrent providers, and it happens too at 2.4ghz and 5ghz)
So there are any way to fix it or need to send is back for repair?
Best Regards
Still no solution for WiFi problem with Chuwii HiPad Plus?
Seems impossible!
No answer fron CHUWI?
I was struggling with this on my Hipad plus. I just now restarted the tablet and wifi & bluetooth are up and working. I don’t know how long this will last but it is working.
Make sure all cables (power, Ethernet) are securely plugged into the router, modem, and your device.
I have restarted the tablet so many times…
Sometimes, after resetting the router, I find Wi-Fi drops less, but soon it gets worse.
CHUWI suggested that I could send the Tablet to Germany for repair. I find it difficult (and stupid, also).
Couldn’t they issue an update and also update the Android version?
I noticed they have a patch on their site, but this erases all the content of the tablet. I wouldn’t like to face this!